Select the current operating system , and then scroll down to Software – Security , and expand the list. I would suggest you to download the driver from the link provided below and install in windows compatibility mode and check if it works: Try installing the security tools in clean boot and check if it helps How to troubleshoot a problem by performing a clean boot in Windows http: Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. How satisfied are you with this response? How to troubleshoot a problem by performing a clean boot in Windows. Download the fingerprint driver and software from here.

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Please try again shortly. Enter the Windows system password. Message 7 of 8. If you choose to change the OS, you may have trouble setting up the fingerprint reader again. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.

Use the table below to determine which access manager software was available at the time the computer was purchased. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tell us about your experience with our site. SimplePass application software for 32 bit and 64 bit Windows 7. Sign up now for customized driver, security, patch, and support email alerts.

Please anyone out there i would appreciate the help. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.

fingerprint reader in my hp compaq nc6400 – program incompatible

Javascript is disabled in this browser. When the process will end with sucess then the finger color will change to this which you on the below picture. Europe, Middle East, Africa. I cannot get my fingerprint reader to work. Message 4 of bp. If the driver available on the web site is a later version, download and install it. To download the proper driver, first choose your operating system, then find your device name and. Open the Device Managerand then expand the Biometric list of recognized sensor devices.

All forum topics Next Topic. Thanks for your feedback, it helps us improve the site. You need this Vista driver.

Thanks for marking this as the answer. Digital Persona application software for 32 bit Vista and Windows 7.

Fingerprint Sensor driver free download for windows – Hewlett-Packard – HP Compaq Nc

On my nc workingwhere Windows 7 is installed. Message 6 of 8.

Note the version number and date. I never use security software on my business notebooks. This page requires Javascript. Select the Driver tab.

Operating System – Windows 7, Windows 8, Windows 8. The access manager software is designed to work on specific models and operating systems.

Enroll three times your finger. Contact HP fingerprinh technical support or repair service.

Message 1 of 8. Do not use a paper towel because the paper may scratch the surface of the sensor.