For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. Digital Persona application software for 64 bit Vista and Windows 7. Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. The Virtual Agent is currently unavailable. The biometric device is the hardware that controls the fingerprint reader.
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HP Fingerprint Reader Software.
The Virtual Agent is currently unavailable. The biometric device is the hardware that controls the fingerprint reader. Identify the version of the fingerprint reader device driver currently installed. Depending authente the model and the year it was purchased, HP provides a number of access manager applications. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.
HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
The fingerprint access manager software is listed. Use the table below to determine which access manager software was available at the time the computer was purchased. This allows other hardware and software to support the fingerprint reader.
Digital Persona Fingerprint Reader. See your browser’s documentation for specific instructions. The drivers and programs available for one model are not compatible and do not work with other models. You will have to locate and purchase a third party security program. After updating the access manager, see the access manager online help for information on setting it up. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver.
Note the version number and date. Select the current operating systemand inc.afs2501a scroll down to Software – Securityand expand the list. Digital Persona application software for 64 bit Vista and Windows 7. SimplePass application software for 32 bit and 64 bit Windows 7.
Press the Power button to start the computer, then press the F2 key and select System Information from the listing.
Biometric – AuthenTec, Inc. – AuthenTec Inc. AES2501A Drivers Download
Select the operating system currently on the computer, scroll down, and then expand BIOS. Check for Windows support.
Contact HP for technical support or repair service. Clean the fingerprint reader. Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.
In the Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. The driver version is displayed. Validity fingerprint reader driver for 32 bit and 64 inc.aaes2501a Windows 7, Vista, and XP. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices.
DriverMax – Biometric – AuthenTec, Inc. – AuthenTec Inc. AESA Drivers Download
Find new device drivers if you changed operating systems. Digital Persona application software for 32 bit Vista and Windows 7. Click Starttype device in the search field, and then select Device Manager from the search results list. Under System Configurationlook for a Biometric Device option; if it exists, enable authentecc. Press F10 to save this setting and restart the computer.